As you may already be aware a couple of months ago we announced that we would be retiring Sodexo Say Shopping multi-store voucher, sadly that day is now here. In the paper market we’ve seen an increase in fraud attempts and retailers withdrawing to focus on the expansion of digital vouchers. Therefore, it’s time for us to close Say Shopping.
Ok so what does this mean?
You will no longer be able to spend Say Shopping vouchers from 2nd November 2018. Don’t worry, if you still have Say Shopping vouchers we’re offering a free of charge exchange programme for you to swap your existing paper vouchers for another product called a Digital Voucher Cheque. This is an online gift voucher where you can choose to redeem from a selection of over 70 different retailer gift cards and eVouchers – this will give you access to many of the familiar Say Shopping brands as well as some additional high street favorites.
What do I need to do?
- First you need to let us know which vouchers you are returning and the value by denomination along with your contact details for us to send your new vouchers. For your ease and convenience, we have created an online exchange form which can be accessed on our website here
- Once you’ve submitted your request you will need to post back your Say Shopping Vouchers with a copy of your completed online exchange form to the freepost address provided. Make sure you detach the perforated counterfoil from all vouchers before posting as this is your proof of ownership should vouchers go astray in the post.
- Once your request has been processed you’ll receive your digital voucher through your email address within 7 working days, this will allow you to select your gift card(s) or eVoucher(s) of choice!
That’s it, of course if you have any further questions please let our customer care team know either by email firstname.lastname@example.org or phone on 01276 418888.